Amazon customer support that makes your brand stand out from the pack.
Front-Line Email Support: Say goodbye to the tedium and pump up your productivity by letting our well-spoken, passionate, highly trained team take this troublesome but necessary task off your hands.
Customer Follow-Up: There’s an art to following up with your customers and making sure they’re happy without coming across as pushy or annoying, and we’ve mastered it. Forge a bond with your customers and make sure you stay on their minds for all the right reasons by sending them helpful, engaging emails that they’ll actually want to read!
Review Correspondence: Your customer took the time to review your product; let them know it’s appreciated by thanking them for their feedback, noting their criticisms and allaying any concerns they may express.
Product Listing Maintenance: Show your prospects you’re on your game; we’ll monitor each of your listings and make sure none slip through the cracks.
The above services are the core of CSR Rocks, but we’re always working to identify and meet emerging Amazon customer support needs.
SAY GOODBYE to the tedium of responding to support emails and say hello to a sharp increase in daily productivity.
TEMPT PROSPECTS and secure customers by proclaiming the excellence of your customer support – and ensuring that those claims are fully realized
STOP WORRYING whether the next support person you hire will turn out to be a dream-come-true or a menace to your brand
FREE YOURSELF and your staff to take on the tasks to which you’re best suited – creating awesome products and growing your business
WATCH YOUR customer retention rate shoot through the roof!